Karess Me – Frequently Asked Questions (FAQ)
Ordering & Payments
1. What payment methods do you accept?
We currently accept Visa, Mastercard, American Express, Discover, Apple Pay, and PayPal.
2. Can I use “Buy Now, Pay Later”?
Yes—“Buy Now, Pay Later” is available. More details about providers and terms can be found on the “Buy Now Pay Later” page.
Shipping & Delivery
3. Do you offer discreet shipping?
Absolutely. All orders ship in plain, non-brand-marked boxes for your privacy.
4. How fast is the shipping?
We provide fast and reliable shipping using secure, cost-effective options. Exact timing depends on your location and shipping method.
Returns & Exchanges
5. What is your return policy?
Please visit our “Shipping & Returns” page for full details. (Typically includes eligibility, timeframes, and product condition requirements.)
Product Information
6. What types of products do you carry?
We offer a wide selection across categories including:
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Vibrators
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Dildos
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Lingerie & Sexy Apparel
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Anal Toys & Stimulators
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Clit Stimulators
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Cock Rings
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Lubricants, Creams & Glides
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Kits
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Massagers
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Nipple Stimulators
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Candles & “Roses” themed items
These can all be browsed via our “Collections” tab.
7. Do you offer eco-friendly products?
Yes—we carry popular eco-friendly sex toys from select manufacturers.
Promotions & Offers
8. Are there any discounts or promo codes available?
Yes! We run occasional sales such as “NEW YEAR STOREWIDE PRODUCT SALE” with codes like KMTHX25, and first-order offers like “KMSPRSALE” for 20% off.
Account & Privacy
9. Do I need to create an account to order?
An account isn’t required to shop, but signing up gives you access to features like saved wishlists and early access to discounts via our newsletter.
10. How is my privacy protected?
Your privacy is important. We handle your data carefully—signing up for the newsletter is optional, and our “Privacy Policy” and “Do Not Sell My Personal Information” pages detail your rights.
Customer Support & Contact
11. How can I get in touch with customer service?
You can reach us via our “Contact Us” page for queries ranging from order assistance to product guidance.
12. Where can I find guides and tips on using your products?
Visit our blog—“Toy Talk”—for articles on intimacy, self-care, and product guides to enhance your journey.
General & Miscellaneous
13. What if a product is out of stock?
On product pages, use the “Notify Me” feature by entering your email to receive alerts when the product is back in stock.
